Can’t find the answer you’re looking for?
Our Customer Service team will be happy to help.
Get in touchIf you have a question about how we ensure our cocoa is farmed responsibly, we'd be happy to help. For a specific answer to your questions, please contact us on 0800 011 3439 or via the contact us form.
Our brands are proud members of the World Cocoa Foundation (WCF). The WCF promotes a sustainable cocoa economy through economic and social development and environmental stewardship in cocoa-growing communities.
Our procurement activities aim to support the economic and social development of cocoa farmers by including sustainability principles. In addition to our involvement with SEDEX (Supplier Ethical Database Exchange) and ETI (Ethical Trading Initiative), some of our cocoa supplies are certified by UTZ which supports programmes for fair labour, and we expect the proportion to grow. Some of our products also contain Fairtrade certified cocoa which again supports sustainable cocoa sourcing.
For more information about how we support global sustainability, please visit our Sustainability page.
Our Customer Service team will be happy to help.
Get in touch