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Can I return a product if I'm not satisfied?

Quick answer

There is no need to return any items provided by Better Biscuits as they were supplied free of charge. Please contact us to discuss your concerns, and we will assist you further.

Simply call 0800 011 3439 or use the contact us form. 

Contact us

If you are not satisfied with the quality of a product or POS kit received from Better Biscuits, there is no need to return the item as it was supplied free of charge.

We encourage you to get in touch with our customer service team to discuss your concerns. We are committed to ensuring your satisfaction and will work with you to resolve the issue. This may include shipping a replacement or an alternative item, also free of charge.

Please provide details about the product and the issue you encountered so that we can assist you promptly and effectively.

Unfortunately, we are unable to provide support for orders placed through wholesalers, retailers or third-party sellers.

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