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Will I receive a replacement or refund for a defective product?

Quick answer

Please contact us to discuss any issues with a defective product or POS kit supplied from Better Biscuits. A free replacement item can potentially by shipped. No refunds are due as no payments were taken.

Contact us on 0800 011 3439 or via the contact us form. 

Contact us

If you receive a defective product or POS kit from Better Bisuits, we encourage you to contact our customer service team to discuss the issue.

Since all items are supplied free of charge, no refunds will be issued. However, we are committed to ensuring your satisfaction and can potentially ship a replacement product at no cost to you.

Please provide details about the defective product and the issue you encountered so that we can assist you promptly and effectively.

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