Can’t find the answer you’re looking for?
Our Customer Service team will be happy to help.
Get in touchQuick answer
To report a problem with your order, please contact the wholesaler or retailer from which you placed the order.
Our support team are only able to assist with orders placed on the Better Biscuits website.
If you encounter any issues with an order placed through a wholesaler or retailer, we recommend reaching out directly to the wholesaler or retailer from which you made the purchase. They will be best equipped to assist you with any problems related to your order.
Please include your order details and any relevant information when contacting them to ensure a swift resolution.
Unfortunately, we are unable to provide support for orders placed through third-party sellers.
