Terms and conditions

Terms and Conditions

When you use this website and other online services provided by pladis (UK) Ltd, your use of the site and its contents is subject to these conditions of use and all applicable laws. By accessing and using this Site you accept and agree to these without limitation or qualification.

 

Who are we?

This website is owned and operated by pladis (UK) Ltd (registered in England & Wales Company No: 02506007). You can contact us at Building 3, Chiswick Park, 566 Chiswick High Rd, Chiswick, London W4 5YA, or email [email protected].

 

General restrictions

You may be invited to create a user profile on the website on behalf of your business. Pladis (UK) Ltd reserves the right to refuse registration, or amend or close existing user profiles, or to refuse or amend any associated benefit including promotions, benefits or samples, at our discretion.

You may not copy, reproduce, reuse, adapt, retransmit, publish, post, upload, modify, broadcast or distribute any site content in any way, including for any public or commercial purpose whatsoever, without our prior written consent. Where we provide specific functionality on the site to allow you to share site content, then you may share site content using that functionality.

You may not send any material to or via the site (including via any site functionality which allows you to share site content) that is unlawful, harmful (including any virus or malware), threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, indecent or profane or that could constitute or encourage a violation of any law or is likely to offend.

We may review, edit or delete material you or others send to this site.

 

Account Holder Benefits

Sign-up Rewards

pladis may offer you a promotional reward for creating a free Better Biscuits account. We reserve the right to change the type of reward, or to substitute the reward, at any time, and the reward is offered subject to availability. No monetary equivalent is offered for the reward. We reserve the right to withdraw this sign-up reward at any time.

Free POS Kits

Better Biscuits account holders may be eligible to order one or more free POS (point-of-sale) kits via the Better Biscuits website. pladis will offer a choice of POS kits from a selected product range. We reserve the right to change the POS kits available at any time. POS kits are offered subject to availability. If the selected kit is unavailable, an alternative kit can be selected from the available range. No monetary equivalent is offered for the POS kit. We reserve the right to suspend or withdraw this benefit at any time.

Free Product Trials

From time to time, pladis may offer free product trials to Better Biscuits account holders. Account holders may be eligible to apply for free product trials during these periods. Application to receive free product trials does not guarantee selection for receipt of trial products. A limited number of cases will be made available, and selection for receipt of the available cases will be made on a first-come, first-served basis. One case per account holder. We reserve the right to substitute or decline free product post allocation.

Refer-a-Friend

Better Biscuits account holders will have the opportunity to refer other convenience store owners to create a free account. Account holders will have a unique referral link or code which they can share with other store owners. For every valid new Better Biscuits account created via a referral link, the referring account will receive one credit to redeem against products from a selected product range. We reserve the right to change the products available for this referral reward at any time. The reward is offered subject to availability. If the product is unavailable, an alternative product can be selected from the available range. No monetary equivalent is offered for the reward. We reserve the right to suspend or withdraw this referral reward at any time. We reserve the right to decline or remove a referral credit if we deem fraudulent or inappropriate referrals have been made.

 

Waiver

We have made all reasonable efforts to ensure that all information provided through the site is accurate at the time of inclusion, however, there may be inadvertent and occasional errors.

We make no representations or warranties about the information provided, including hypertext links or any other items used either directly or indirectly from the site, and reserve the right to make changes and corrections at any time, without notice. We accept no liability for any inaccuracies or omissions in the site and any decisions based on information contained on this site are the sole responsibility of the visitor.

We accept no liability for any direct, special, indirect or consequential damages, or any other damages of whatsoever kind, resulting from whatever cause through the use of any information obtained either directly or indirectly from the site.

 

Ownership of material

Subject to the terms in our Privacy Notice, any material you send to us, either by email, upload, post or otherwise transmitted, will be deemed non-confidential and non-proprietary. This includes data, questions, comments, suggestions, ideas or other information, material or property.

 

Trademarks

All trademarks on this site are registered trademarks belonging to companies within the pladis group of companies.

 

Copyright

All material on this site is copyright © pladis (UK) Ltd except where specifically stated otherwise. Visitors may not copy, distribute, sell, publish, display, transmit, reproduce or decompile any part of the material by any means (electronic or not) or for any purpose including in any derivative works.

 

Jurisdiction 

The Site is controlled and operated from our registered office (regardless of where hosting servers are located). All matters relating to the site are governed by the laws of England and Wales and the venue for any legal proceeding relating to the site shall be in appropriate courts located in England.

 

Privacy Notice

Our Privacy Policy describes how we process personal data, your rights over that processing, and how to contact our Data Protection Officer.

 

This notice was last updated on 12 February 2025